Frequently Asked Questions
For any questions about your order, contact onlineorders@archerroose.com
For anything else, email us at hello@archerroose.com and we'll be in touch to help!
My Orders
After you’ve successfully checked out, we will send you an order confirmation email, which will have your order number in it. Or, go to archerroose.com/account and sign into your Archer Roose Wines account to see your order history, including the order numbers.
Once your order has been prepared for shipping or has shipped, we are unable to cancel, make any changes to the items in your order, or alter the delivery address.
You can see all of the delivery addresses you’ve used by signing into your Archer Roose Wines account: archerroose.com/account.
You will receive a confirmation email once Archer Roose Wines receives your order. In that email, click View Your Order to track the status. Once your order ships, we will send you a shipment confirmation email with the tracking number for your order.
Please inspect your order as soon as you receive it. If an item is damaged or if you receive the wrong product, contact us immediately at onlineorders@archerroose.com, so that we can evaluate the problem and make it right.
Shipping And Returns
For orders less than $120, we charge a flat $10 shipping fee. Orders $120+ receive complimentary shipping — simply choose the Free Shipping option at checkout.
Depending on where you live, your wine should arrive at your door within two to seven days after your order is placed. You will receive an email when shipping tracking is available.
Archer Roose Wines ships to most contiguous states in the US, and we’re working to add more states soon. We currently are not able to ship directly to: Alaska, Alabama, Arkansas, Hawaii, Mississippi, Oklahoma and Utah. However, if you’re in these states, you can find Archer Roose Wines at a store, bar or restaurant near you.
We are currently unable to ship internationally, but hope to in the future.
Unfortunately, at this time, we are not able to ship to a PO Box.
After the carrier's multiple attempts to deliver, if you were unavailable to sign for delivery, the order will automatically be returned to us. Please reach out to onlineorders@archerroose.com so you can choose to either reship your order for $19.99 or receive a refund minus the original shipping fee.
Wine In Cans
Archer Roose Wines cans are a generous 8.45 oz pour, while traditional wine pours are about 5 oz. So, one full can of Archer Roose Wines can is about 1.69 “glasses” of wine
We encourage you to drink our wines however you like - out of the can or by pouring into a glass. Our sense of smell is responsible for about 80% of what we taste, and wine glasses unlock more of a wine’s aromas. Archer Roose Wines taste fantastic right out of the can, though sipping from a glass can give you a fuller sensory experience.
No, you cannot taste the aluminum. Each of our cans contains a food-grade liner that separates the metal can from the wine. This is a liner similar to what you see in canned beer.
Yes — our cans are recyclable! The global recycling rate for traditional glass bottles is only around 26.5%, while the global recycling rate for aluminum cans is 69%. Aluminum can be recycled and reused infinitely.
Refrigerate as you would bottled wine. For ideal taste, unopened wine should not be refrigerated until 1-2 days before drinking (though it’s perfectly fine to leave in the fridge until you drink it!). For outside of the fridge or longer-term storage, store as you would any wine: in a cool, dry spot (not on top of the fridge or anywhere near a heat source).
Printing vintage dates on the label is part of a tradition of bottle-aging wine. Since our wines are meant to be enjoyed fresh and right away, we don’t include the vintage.
About Our Wine
We consider our wines to be natural as we practices low-intervention methods in the vineyard. However, there is no legal/official definition of “natural” wine — it’s more of a concept than a well-defined category.
The industry generally accepts that natural wines are produced with agreed-upon attributes, such as organically farmed fruit, biodynamic principles, and without adding or removing anything during the vinification process. In the simplest terms: it’s wine made from unadulterated fermented grape juice and nothing else (like Archer Roose Wines).
Core to our brand is bringing you a global portfolio. Because we make wine in different countries, they have different classifications of what it means to be organic. Our winemakers practice limited intervention to bring you high quality, sustainably sourced wines.
No, but our wine does contain sulfites, which are naturally occurring in wine.
Our wines are meant to be enjoyed fresh and right away, but our cans have an18 month shelf life. Codes are on the bottom of each can. Sparkling wine cans have a production lot code and still wine cans follow Julian coding. Please reach out to hello@archerroose.comif you need help deciphering codes.
Each of our varietals are unique! Please check out each product page for specific nutritional information: archerroose.com/products.
Yes! We use no animal products in the fining process or at any point throughout our wine’s production.
Yes, our wines are gluten-free.